Feedback mechanisms

A Step-by-Step Guide to Develop Feedback and Complaint Mechanisms to Communities

The purpose of this guide is to help Action Against Hunger staff in the design and set up of feedback and complaint mechanisms to communities in a practical and efficient way.

Section: Technical
Type: Guide

Feedback and Complaints Mechanisms in Pakistan: 2014 and 2018

A brief article from the 2018 Learning Review reflecting on challenges faced in two separate FCMs, and the solutions found to overcome them.

Section: Learning
Type: Article

How Can Research Inspire and Be Inspired by Communities?

A Learning Review article from 2018 on capturing best practices from the MAM’Out Feedback Mechanism in Burkina Faso

Section: Learning
Type: Article Podcast

Peshawar’s improved Feedback and Complaint Mechanism

A winning Learning Competition entry by Muhammad Ali, Country Senior MEAL Manager from Action Against Hunger USA in Pakistan.

Section: Learning
Type: Case study Lessons Paper